We improve your business with Salesforce.
- Official Salesforce partner in the Netherlands with 15+ years of experience
- Salesforce consultancy, implementation, integration, development, marketing and support
- Salesforce is the world’s leading customer success platform
- Marketing, Sales, Service and much more, all on a single platform
- Fully cloud based, mobile and social
- The highest user adoption rates in the industry
Our solutions are focused on 4 customer processes.
01
Marketing
Automate communication to acquire, cross / upsell and retain customers
02
Sales
Support customers in defining and solving their pains & needs with your products or services
03
Service
Deliver personalized, high quality and fast customer service
04
Partner management
Support how partners do business and provide predictability in process
Brite Building Blocks.
- Marketing Performance & Analytics
- Marketing Enablement
- Retain Customer Process
- Cross- & Upsell Process
- Acquisition Process
- Initial Setup
- Customer Onboarding Process
Marketing
Automate communication to acquire, cross / upsell and retain customers
- B2B Commerce
- Sales & Operations Planning
- Sales Performance & Analytics
- Sales Productivity Tools
- Sales Content
- Sales Process
- Lead & Account Management
- Sales Prospecting
Sales
Support prospects and customers in defining and solving their pains & needs
- Field-service
- Self-service
- Service Performance & Analytics
- Customer Feedback Management
- Front & Backoffice Collaboration
- Channels & Personalization
- Knowledge Management
- Process & Dialogue automation
- Case & Complaint Management
- 360 Customer View
Service
Deliver personalized, high quality and fast customer service
- Training & Education
- Support & Customer Service
- Product Promotion
- Product Introduction
- Pricing (incl. partner margin)
- Pipeline & Deal Management
- Partner Selection & Onboarding
Partner Management
Support how partners do business and provide predictability in process
VALUE
Salesforce best practices
Building Blocks combine our 15+ years of process expertise with what works in Salesforce. From simple and pragmatic to more elaborate next level solutions, there is plenty of experience to benefit from.
FLEXIBILITY
Tailor to your needs
Building blocks are a great starting point, but can still be tailored to your specific needs. Use what has worked before where possible, make your solution unique where required.
SCALABILITY
A clear roadmap
Building blocks are a great way to build a roadmap and showcase to your organization how the solution will evolve and what challenges will be addressed over time.
How we help you improve.
Marketing (automation)
We love using marketing automation technology to make you stand out from the crowd. Campaigns, emails, landing pages, social media, data and analytics, we master the technology that will get you your online marketing results!
Salesforce Consultancy
You will work alongside seasoned professionals so you do not have to reinvent the wheel. We have over fifteen years of experience in CRM roadmaps, architectures, processes, change management and training. We make sure your investment in Salesforce pays off!
Salesforce Implementation
We love Salesforce technology supporting your users and processes in creating value for your customers and partners. We make sure we design smart solutions in Salesforce, leveraging all its configuration capabilities to deliver you a Salesforce solution that works.
Integration with Salesforce
Making your Salesforce solution an integrated part of your application landscape has great advantages. API’s, data and process integration hold no secrets for us. Setting up an integration layer to connect multiple systems or building that one interface, we have got you covered!
Salesforce Development
Sometimes point & click configuration no longer does the job. The Salesforce platform provides tremendous opportunity to add functionality through back-end and front-end development. If it provides the right amount of value, we will build it!
Support
We are not just about one-off projects but we live and breathe continuous improvement. Even after go-live our customer success team provides continuous and proactive support. They keep your Salesforce solution running smoothly and add functionality when you need it!
Have a challenge for us?
We’d love to hear about it!
