Get immediate insight into and control over your operations with Salesforce
We design, implement, and manage the entire commercial and operational infrastructure of real estate and manufacturing companies. Not just a standalone IT project, but a single external operations team that acts as an extension of your organization and is responsible for your Salesforce stack, process optimization, and data quality.
Insight and control translated into Salesforce power
We combine your goals with our best practices and implement the corresponding Salesforce technology. In doing so, we provide insight into and control over the entire customer or tenant lifecycle, whether it involves commercial goals, customer or tenant satisfaction, or internal productivity.
Blueprint & Operations Design
We start with the process. How do the handoffs between marketing, sales, and customer success work? Where are you seeing results, and where not yet? We identify the friction points and design a blueprint for an efficient operation based on our industry template.
End-to-End Salesforce Implementation
A strategy is worthless without rock-solid technology. Our team implements and configures Salesforce—including complex (ERP) integrations, AI, and portals—exactly according to the blueprint designed for your industry.
Insights &
Optimization
It’s only after the go-live that the real work begins. As your ongoing operations team, we manage the platform, monitor data quality, optimize processes, and provide insights based on real-time dashboards—so your team can focus on their customers or tenants. We’ll take care of the rest.
A proven blueprint for your industry
We start with growth objectives and implement the corresponding Salesforce technology. In doing so, we focus primarily on the following sectors:
Manufacturing & High-Tech
objective
Shorten quote turnaround times and gain control over the partner channel.
What We're Implementing
We design the Revenue Operations structure and implement Salesforce Sales Cloud, CPQ (pricing), and Partner Portals, seamlessly integrated with ERP systems such as SAP or Epicor.
Housing Associations
objective
Automating change management processes and increasing tenant satisfaction.
What We're Implementing
We design the optimal operational workflow and implement Salesforce and Wunderbricks as the central tenant and property management system and portal, integrated with the financial system to ensure data consistency.
Real Estate & Project Development
objective
Shorter "lead-to-lease" cycles and real-time occupancy rates.
What We're Implementing
We streamline the processes between real estate agents and portfolio managers and implement Salesforce and property management software, integrated with the financial system to ensure data consistency.
Why an operations team is better than an implementation partner
Why companies choose an operations partner instead of an IT consulting firm.
Traditional Salesforce Partner
BRITE — Your Operations Team
Builds what you ask for, regardless of whether the process is correct.
First, design the underlying process along with its associated KPIs.
Delivers the technology (implementation) and leaves.
Implements the technology and continues to proactively contribute to your success.
Bills individual support tickets on an hourly basis.
Operates proactively under a fixed monthly subscription model.
The focus is on IT and Salesforce licenses.
The focus is on growth, productivity, customer satisfaction, and data quality.
Are you already using Salesforce, or are you simply looking to improve your operations?
Have you lost control of your operation and existing Salesforce environment? Or do you want to get your new environment up and running as quickly as possible? It starts with insight and a clear plan. Request our discovery session today. Together, we’ll pinpoint the problem and map out the path forward.