Manufacturing and wholesale: Rethink what’s possible
Deliver B2C-level experiences and streamline operations. Make every Salesforce feature work for you.
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We help B2B companies reimagine and digitize customer processes and experiences using salesforce technology.
Manufacturing, B2B product and wholesale companies are increasingly expected to offer digital customer experiences that match with leading B2C platforms. BRITE helps you rise to that challenge. Replace outdated systems with a modern, integrated Salesforce solution that delivers seamless, personalised experiences for your customers, and the efficiency your teams need.
Get in touchManufacturing needs more
Disconnected systems and outdated processes are slowing down innovation, leaving customer expectations unmet. Traditional ERP alone is no longer enough. To compete today, manufacturers need a connected, intelligent business platform. One that serves both customers and internal teams.
That’s where Salesforce comes in. More than just a CRM, it’s your smart manufacturing hub. An integrated, scalable platform that connects front-office functions with operations, automates manual tasks, and uses AI to work smarter and delivers seamless customer experiences across every channel.
We help manufacturing and B2B product companies unlock the full potential of Salesforce.
A specialized partner who speaks your language and understands your challenges
As your specialist partner, we go beyond CRM. Connecting Salesforce with manufacturing solutions like Rootstock and 24Flow, to build a platform that fits your exact needs.
Connecting Salesforce with manufacturing solutions
Bring all your customer interactions into one digital platform and give your marketing, sales and service teams the tools to truly make an impact.
Personalized Automations
360° Customer Insights
Online (Self) Service
E-Commerce
(After) Sales
Trusted by:
Our key solutions.
Centralize All Your Customer Interactions in one 360 Platform
Unify all your customer interactions in a single, easy-to-use platform for your customer and team. Connect CRM, Analytics, E-commerce, Marketing Automation, Sales, S&OP & Service on a single platform.
Deliver Personalized Customer Experiences
Offer tailored and automated experiences that meet your individual customer needs and preferences. Integrate your customer data and automate interactions across the customer lifecycle.
Empower Customers with Self-Service & Automation
Enable your customers to independently manage orders, returns, support requests, get answers and connect with your service team. Build up customer data, create insights and improve your customer service interactions across all your channels.
Boost your Sales and After Sales Performance
Support your sales team to easily interact with prospects, provide accurate quotes and convert them into high-value customers. Connect customer data to drive cross & upsell to increase the customer lifetime value.
Customer Quotes
By working with BRITE , we have access to tailored advice. They focus not only on building the tech stack, but also on building our team.
Jelle Berends • Head of Commercial Enablement Adyen
“We like working with BRITE as a partner. We can brainstorm together when necessary. Moreover, they always provide good and extensive advice.”
Lia Bakker • Project Manager Qredits Microfinanciering Nederland
“BRITE has a team of experts capable of making virtually anything happen within Salesforce. If there’s a feature or an interface I’m not happy with and want changed, they can do it—because they have coding expertise. I know I can rely on BRITE.”
Stephanie Roller • EMEA Inside Sales Manager at NAVICO Group
This is how we work
Business case
We start by identifying the real challenges your organisation faces. From there, we translate the business case into a blueprint and use accelerators to focus on solving the problems that matter most.
Realise
With a clear objective and blueprint, we design Salesforce using mock-ups and visuals to ensure alignment and enable co-creation.
Iterate
We refine the solution through iterations to deliver the best version of Salesforce for your users and customers.
Test
We test together, ideally on-site, ensuring usability and results. Training and smart feedback methods save time while optimising the solution.
Evaluate
After implementation, we track progress with dashboards to confirm business case objectives are met. Any challenges are addressed with solutions to keep improving.
Salesforce experts for manufacturing
Ready to unlock the full potential of Salesforce?
Take the first step towards a seamless digital experience for your customers and your team. Get in touch with BRITE or join our event to discover how we help manufacturing businesses get more out of Salesforce. And create customer experiences that drive growth and success.
