Turbocharge your B2B customer experience
Transform your Manufacturing, B2B product or wholesale business with a customer experience that rivals B2C
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Our clients
We help B2B companies reimagine and digitize customer processes and experiences using salesforce technology.
Manufacturing, B2B product and wholesale companies are under pressure to deliver digital customer experiences that match the experience on the best B2C platforms. With BRITE, you can make that happen. Transform your outdated systems and processes into an efficient, personalized digital journey that delights your customers and empowers your team.
View eventBring all your customer interactions into one digital platform and give your marketing, sales and service employees the tools to make a difference in your customer’s journey.
Personalized Automations
360° Customer Insights
Online (Self) Service
E-Commerce
(After) Sales
Upcoming Industry Event:
Transforming B2B Customer
Experience for Manufacturers, B2B
Product and Wholesale Companies
View event
Customer Quotes
By working with BRITE , we have access to tailored advice. They focus not only on building the tech stack, but also on building our team.
Jelle Berends • Head of Commercial Enablement Adyen
“We like working with BRITE as a partner. We can brainstorm together when necessary. Moreover, they always provide good and extensive advice.”
Lia Bakker • Project Manager Qredits Microfinanciering Nederland
“BRITE has a team of experts capable of making virtually anything happen within Salesforce. If there’s a feature or an interface I’m not happy with and want changed, they can do it—because they have coding expertise. I know I can rely on BRITE.”
Stephanie Roller • EMEA Inside Sales Manager at NAVICO Group
Our key solutions.
Centralize All Your Customer Interactions in one 360 Platform
Unify all your customer interactions in a single, easy-to-use platform for your customer and team. Connect CRM, Analytics, E-commerce, Marketing Automation, Sales, S&OP & Service on a single platform.
Deliver Personalized Customer Experiences
Offer tailored and automated experiences that meet your individual customer needs and preferences. Integrate your customer data and automate interactions across the customer lifecycle.
Empower Customers with Self-Service & Automation
Enable your customers to independently manage orders, returns, support requests, get answers and connect with your service team. Build up customer data, create insights and improve your customer service interactions across all your channels.
Boost your Sales and After Sales Performance
Support your sales team to easily interact with prospects, provide accurate quotes and convert them into high-value customers. Connect customer data to drive cross & upsell to increase the customer lifetime value.
This is how you get up-and-running within 12 weeks
Preperation
We start by defining the to-do’s and make a plan together. In this phase we discuss what your users need and how we will deliver this step by step.
Design and build
We then translate your wishes into a design for your portal. Standard functionality, but with the look and feel of your organization. We provide the correct data and hand over your own portal.
Testing
We check the solution and the data together before we give your customers and team access. On to a successful Go-Live!
Ready to Turbocharge Your Business?
Take the first step towards a seamless digital experience for your customers and team. Contact BRITE today or sign up for our event to learn how we can help you create a superior customer experience that drives growth and success.
